An exception-led view of inventory and working capital across store, DC and e-commerce, focused on stockouts, overstocks, weeks of cover and value at risk. Links each exception to an owner, a decision and a tracked action, without replacing your existing tools.
Retail inventory management fails when teams work from long lists instead of governed exceptions. We define the bands, triggers and escalation routes that turn inventory signals into a weekly decision queue and closed-loop actions.
Used by leaders responsible for availability, cash and inventory risk. Aligns Supply Chain, Merchandising, Trading and Finance on what is outside agreed bands and what must be decided this week.
Inputs
We start with the inventory signals you already track, then standardise exception logic and ownership so the weekly forum is decision-led.
Used to see the overall inventory position and where value is building up or falling.
Outputs
A focused list of items outside agreed bands, with location and category context plus likely drivers.
Agreed bands and triggers for weeks of cover, stockouts, overstocks and value at risk, including escalation conditions.
A prioritised queue of inventory decisions, such as allocation changes, replenishment adjustments, supplier escalation and markdown actions.
Clear ownership by exception type, with defined routes for escalation when thresholds are breached.
Actions linked to owners and due dates, with closure expectations so issues do not repeat without accountability.
An exceptions-first pack chapter for weekly trading and monthly executive review, showing decisions required and actions due.
Configuration
Configured during implementation to match your governance model, pack structure and reporting cadence.
Set the structure that matches your business: Group → Banner/Brand → Channel, with category layers where available.
Confirm scope, owners, current cadence, and the top inventory exceptions to govern.
Set coverage bands, exception triggers, and escalation routes. Agree what decisions get made weekly.
Configure the exception view, logs and pack chapter, then run it in the weekly forum with action closure.
